With businesses now reopening across Gran Canaria, new ways of working are set to improve customer experience. The island's estate agencies are leading the way.
The post-Coronavirus world may seem like an endless series of queues and a constant routine of masks, gloves and hydroalcohol gel but much more is happening behind the scenes. The need to guarantee safety and reduce unecessary procedures means that Gran Canaria businesses are rethinking the way things are done.
For example, in real estate the number of physical bits of paper needed for property transactions has dropped fast. Digital signatures mean buyers and sellers don't have to visit as many offices and can even buy or sell from abroad. The property registry and other government departments now offer more online services and legaly valid digital documents.
The virtual visit or 3D tour is now a standard feature of all quality estate agencies in Gran Canaria and allow buyers to view properties from home and visit only the ones they want to see in real life.
With more of the process of buying and selling property moving online and going digital, it is ever more important to choose a quality estate agency to guide you through the process.
Ramón Sánchez Bruhn, Marketing & Productivity Manager at leading south Gran Canaria estate agency Cárdenas Real Estate, told us that "the real estate business is all about service and trust and this means people must meet and talk openly. If this isn't possible physically, we have the technology to help us; shared documents, walk through visits in real time, live video calls, all these things allow us to be open with our clients".
As Gran Canaria estate agent Laura Leyshon confirmed, "it's not just about the technology, its about using it to talk and share opinions. I can walk buyers through properties and answer their questions in real time and that really helps me to understand their needs".
Visitors to Gran Canaria often ask whether it is better to exchange their local currency for euros at home or in Gran Canaria.
The answer is that it is almost always better to buy your euros at home than it is to bring pounds to Gran Canaria and use local banks or currency exchanges. This rule of thumb applies all over the world. A currency is almost always cheaper the further away you are from the place you can spend it (because demand for it is lower).
You are very likely to get a better exchange rate using a British currency exchange specialist or local bank. Many of these companies will deliver your euros to your home.
One of the best rates in the UK is often from the post office, especially if you do it well in advance.
The only way you'll get a better rate in Gran Canaria than at home is if the exchange rate changes while you are travelling and this is rare.
You also have to bear in mind that currency exchanges in Gran Canaria are getting rarer and some local banks don't exchange money for non-clients.
To Transfer large amouynts of money to Gran Canaria, or to make regular transfers, always use a reputable currency broker such as Currencies Direct. This will save you money on exchange rates and bank charges and is highky secure.
Another important factor to consider is the risk of bringing cash to Gran Canaria: If it is lost or stolen, there is no way of getting it back.
It is much safer to bring a debit or credit card and use local bank ATMs to take out money. These days, a good option is a pre-charged debit card.
Cards may be slightly more expensive that carrying cash, unless you seek out a bank card with low commissions, but it is much more secure.
Bank ATMs like Bankia, Santander and BBVA often charge lower rates than the ATMs in shopping centres and busy tourist areas.
Alex Says: Always select the Euro option at ATMs in Gran Canaria because the exchange rate is much better than if you opt for the Local Currency option. The same applies when you pay by card in shops and restaurants.
See our Gran Canaria Tips section for more nuggets of useful local information.
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